ADT® Authorized Dealer Serving Abilene & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool modernizes the tradition of giving a neighbor your house key. It eliminates the necessity of actual keys or keypad codes and permits you to control who has access to your Abilene home and for what timeframe. Find out more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to watch your pets, collect your mail, or water your plants when you leave town. Before, you would just supply them with a key to your house. There’s now a better way. Thanks to ADT's Trusted Neighbor Feature, you won’t have to fret over doors left unsecure or misplaced keys. 

All you need is an ADT security system, a Google Nest video doorbell, a compatible smart lock, and the ADT+ app that permits everything to function as one. Here’s how the service works: 

  1. You grant access to a trusted person, like a relative or neighbor, via the ADT+ app.
  2. Then, you configure permissions. You can give neighbors timed access, allowing them to come and go during a particular timeframe, or event-based entry. For example, if a box is delivered, the system can release the door to let them take it inside once it validates them.
  3. After you’ve set up access, your Google Nest Doorbell uses familiar face detection to validate your neighbor as they approach the door.
  4. Your ADT system will pause the alarm and release the door lock when the person is verified as an authorized user.
  5. You are sent immediate notifications as your family member, friend, or neighbor enters and exits. The app also offers a complete history. 
  6. When the trusted neighbor leaves, your smart door lock secures automatically to protect your home.

You can grant access for any individual you want, such as a dog walker, a service technician, or a partner who arrives when you’re out. This feature is also helpful during urgent situations, particularly when you’re away. To illustrate, if a water sensor goes off, your system can provide event-driven access so an individual can enter and switch off the water supply. Setting permissions is straightforward with the user-friendly app. 

Make Your Abilene Home More Secure, Convenient, And Connected

ADT Trusted Neighbor is a terrific example of how ADT makes your Abilene home more connected and secure while simplifying your daily life. This feature isn’t just for neighbors and relatives, as you’ll enjoy the face recognition and auto-unlock capability when you’re wrangling kids or bringing in loads of groceries. After you're inside, the door locks behind you automatically.

Request Your ADT Home Security System In Abilene With The Latest Tools

Benefit from features like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Abilene from Secure24 Alarm Systems. A national ADT dealer, we’re excited to provide the latest innovations from the leader in home security. Dial (325) 313-2016 today to design your package. Our knowledgeable team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to make things work together.